Privacy Policy — Naya
Effective Date: March 2026 · Last Updated: March 2026
This Privacy Policy explains how Naya ("the App"), created by Chrysalis Leadership Studio, collects, uses, stores, and protects your personal information.
1. What We Collect
Account Information
Your name, email address, and account credentials (encrypted).
Coaching Profile
Your preferred name, threshold territory, transition contexts, and wellbeing level. Stored on your user account — only you can read or update this information.
Conversation Data
Conversations are saved automatically so you can revisit them. Session summaries, somatic check-in responses, and emerging patterns (constellation data) are also stored to provide continuity across sessions. Only you can view, edit, or delete your conversation data.
Journal Entries
If you choose to save a reflection as a journal entry, it is stored with creator-only access — meaning only you can view, edit, or delete it.
Usage Data
Session timestamps and basic app interaction data.
2. How We Use Your Data
Providing coaching conversations: Your coaching profile (name, threshold territory, transition contexts) and previous session summaries are sent to the AI at the start of each conversation so Naya can provide personalized coaching.
Generating session summaries: After each conversation, a summary is generated and stored automatically to support continuity across sessions.
Identifying emerging patterns: Themes and patterns (constellation data) are tracked across your sessions to deepen Naya's understanding of your crossing over time.
Quality assurance: On occasion, the developer (Aaron Perkins, Chrysalis Leadership Studio) may review saved conversation data to assess and improve Naya's coaching quality. Individual conversations are never shared publicly or with third parties for this purpose.
We do NOT use your data to:
- Train AI models
- Sell to third parties
- Target advertising
- Share with employers, organizations, or any external party without your explicit consent
3. How Conversations Are Processed
When you have a conversation with Naya:
- Your message is sent to the AI processing service (Claude by Anthropic) along with your coaching profile and relevant context from previous sessions.
- The AI generates a response based on your input and the coaching methodology embedded in Naya's system.
- Your conversation is saved automatically along with session summaries and emerging patterns, so you can revisit past sessions and Naya can provide continuity across conversations.
- Anthropic (Claude API) does not retain or store your conversation data and does not use it for model training, per their API terms.
Data Processing Chain
| Service | Role | Data Access |
|---|---|---|
| Base44 | App hosting & database | Stores conversations, session summaries, journal entries, and user profiles. SOC 2 Type II, ISO 27001 certified. |
| Anthropic (Claude API) | AI processing | Processes messages in real time. Does NOT retain data or use it for training. |
| Chrysalis Leadership Studio | Developer | Database access for quality assurance. Does not share individual data externally. |
4. Where Your Data Is Stored
Data is stored on Base44's servers in the United States. The infrastructure is SOC 2 Type II certified, ISO 27001 certified, encrypted at rest and in transit, with Row-Level Security enforced so users can only access their own records.
5. Data Retention
Active Accounts
Conversations, session summaries, and constellation data are retained as long as your account is active or until you delete them. Journal entries are retained as long as your account is active or until you delete them. Account and profile data are retained as long as your account exists.
After Your Subscription Ends
If your subscription ends — whether through cancellation, expiration, or downgrade — your session history, journal entries, and session summaries will remain accessible in read-only mode. You may continue to export your data at any time from your Profile page.
We will retain your data for 12 months after your subscription ends. After this retention period, your data will be permanently deleted unless you contact us before the period expires to request an extension. If you wish to have your data deleted sooner, you may request immediate deletion at any time.
Deletion Requests
Upon deletion request, your data will be permanently removed within 30 days, except where retention is required by law.
6. Data Security
All saved data is encrypted at rest and in transit. Authentication is required for all access. Row-Level Security ensures users can only access their own data. The hosting platform maintains SOC 2 Type II and ISO 27001 certifications. Database access is limited to the developer and Base44 infrastructure systems.
No system is perfectly secure. While we take reasonable measures to protect your data, we cannot guarantee absolute security.
7. Third-Party Services
Base44 (hosting & database): base44.com/privacy-policy
Anthropic (AI processing): anthropic.com/privacy
We do not share your data with any other third parties, except as required by law.
8. Your Rights
You have the right to: access a copy of your personal data; request correction of inaccurate data; request permanent deletion of your account and all saved data; withdraw from using Naya at any time; and request your data in a portable format where feasible.
For EU/EEA residents (GDPR): You have additional rights including restriction of processing, objection to processing, and the right to lodge a complaint with a supervisory authority. Legal basis for processing: your consent and our legitimate interest in providing the service.
Contact: aaron@chrysalisleaders.com — we respond within 30 days.
9. Children's Privacy
Naya is not intended for anyone under 18. We do not knowingly collect data from minors.
10. AI-Specific Considerations
Your messages are sent to an external AI service (Anthropic) for real-time processing; Anthropic does not retain this data. No human reads your messages during a conversation — the exchange is entirely between you and the AI. Session summaries are AI-generated and may not perfectly capture your experience. The developer may periodically review saved data for quality assurance, not in real time, solely for improvement. AI systems can produce inaccurate, biased, or inappropriate responses — use your own judgment.
Naya is an AI coaching companion — not a licensed therapist, counselor, or medical professional. Naya is not equipped to provide mental health treatment, crisis intervention, or clinical support. Conversations with Naya should not be considered a substitute for professional care. If you are experiencing a mental health crisis, please contact a licensed professional or emergency services immediately. For more detail on Naya's coaching scope and limitations, please refer to our Terms of Service.
11. Changes to This Policy
We may update this policy to reflect changes in practices or legal requirements. Significant changes will be communicated within the App or via email. Continued use constitutes acceptance.
12. Contact
Chrysalis Leadership Studio
Email: aaron@chrysalisleaders.com
Web: chrysalisleaders.com
Subject line for data requests: "Naya — Data Request"